Buying parts
Do I need an account to buy?
Yes, by invitation from the seller. You get a link by email, choose a password and land straight on their stock. One login works for every Avilinkr seller who invites you.
Questions buyers, sellers and IT ask us.
Missing one? Ask us when you send your stock file. Answers that come up twice are added here.
Buying parts
What happens when a part has no price?
It goes to the seller as a quote request on the same order as your priced lines. You get the quotation by email and accept it in the storefront.
Buying parts
Can I paste a list of part numbers?
Yes. Paste from Excel or an email. Every match shows with its conditions and your price, and the rest can be sent as a quote request.
Buying parts
How do I flag an aircraft on ground?
Tick AOG on the order and add the aircraft registration. The seller sees it first and their person on duty can get a text.
Buying parts
Where do I find certificates and documents?
On the order in Orders & Requests, as soon as the seller attaches them.
Selling
Is this a marketplace?
No. Only customers you invite can see your storefront, and only the stock and prices you open to them. Nothing is listed publicly or next to competitors.
Selling
Can we change how the storefront looks?
Yes. Choose a layout, set your logo and colours, rewrite every text and choose the sections. You preview it and publish when you are ready.
Selling
Can we use our own domain and email?
Yes. Point one DNS record to Avilinkr for parts.yourcompany.com. Emails go out from each sales person once two DNS records are verified.
Selling
Can we send campaigns to our buyers?
Yes. Pick the parts and the buyers, build the email the way you like it and send it now or later. Each buyer sees their own price and can order with one click. Opens, clicks and orders are shown per person.
Selling
Who gets the orders?
The account owner of the customer gets the email and can answer from it. Everyone with access sees the orders board.
Prices and stock
Who decides which prices a customer sees?
You do. Prices and visibility are set by you in one place, and each customer only ever sees what you opened to them. Agreed prices are kept exactly as agreed.
Prices and stock
How does stock get in?
Upload Excel or CSV with up to 50,000 rows and a dry run first, or send a stock feed from your ERP or data warehouse as often as you like.
Prices and stock
Can we hide export controlled parts?
Yes. Lines that are not EAR99 can be hidden for customers in restricted destination countries.
ERP and data
Does Avilinkr replace our ERP?
No. Your ERP stays the system of record. Avilinkr reads stock by file or feed and only writes back when you switch a connector on.
ERP and data
Which ERP connectors exist?
A Quantum Control connector is in testing. Others are scoped with each customer. A stock feed works with any system that can export a file.
ERP and data
Can we report on our data in Power BI?
Yes. A read only reporting API gives companies, deals, programs, months, orders and order lines as JSON or CSV. Free text such as notes stays out.
Security and IT
Where is our data stored?
On servers in the EU. Every record belongs to one company. Backups leave the server every night and a restore is tested every week.
Security and IT
Do you support single sign on?
Microsoft Entra ID, switched on per company. Avilinkr roles still decide what each person sees.
Security and IT
Is there an audit log?
Yes. Price changes, approvals, sign ins and every visit by Avilinkr support are logged with who and when, and can be exported as CSV.
Products
Which products are live?
Sell and Grow are live. Buy, for airlines and MRO purchasing, is coming soon.
Products
Is there a CRM in Avilinkr?
Yes. Every company has one record with its contacts, who owns each contact, the fleet, tasks, documents, notes and the account plan. Sell and Grow both work from it.
Products
Do Sell, Grow and Buy share data?
Yes. One customer record with contacts, notes and history. Each product adds its own information without copying.
See it with your own stock.
Send us your stock list. You get a private link to a storefront with your parts and your look. No obligation.